Privacy Policy — InstiWise

InstiWise (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use instiwise.com and related services (“Platform”). By using the Platform you agree to the practices described here.

1. Information We Collect

Information you provide directly:

Name, email address, and phone number when you register or submit an inquiry.
Institution details (name, address, fees, photos) when you list an institution.
Reviews, questions, and other content you post on the Platform.

Information collected automatically:

IP address, browser type, device information, and operating system.
Pages visited, time spent, and referring URLs via server logs and analytics.
The city or location you select within the Platform.

Location information:If you use the “Detect My Location” feature, we request your device's geolocation only to suggest the nearest city. We do not store precise GPS coordinates.

2. How We Use Your Information

To operate and improve the Platform and its features.
To display your listed institution to prospective students and parents.
To forward inquiry messages from users to the relevant institution.
To send transactional emails such as inquiry confirmations and account notifications.
To personalise search results and city-based content.
To detect and prevent fraud, abuse, or Terms of Service violations.
To comply with legal obligations.

We do not sell your personal information to third parties.

3. Information Sharing

Institutions: When you submit an inquiry, your name, contact details, and message are shared with the institution you contacted.
Service providers: We use third-party services (hosting, email delivery, analytics) that process data on our behalf under strict data processing agreements.
Legal requirements: We may disclose information if required by law, court order, or government authority.

4. Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in to your account.
Remember your selected city.
Understand how visitors use the Platform via privacy-respecting analytics.

You can disable cookies in your browser settings, though some features may not function correctly as a result.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Institution listings are retained until you request removal. Analytics data is retained in aggregated, anonymised form.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated data.
Opt out of marketing communications at any time.

To exercise these rights, email us at hello@instiwise.com.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure database access, and regular security reviews. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Children's Privacy

InstiWise is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

9. Third-Party Links

The Platform may contain links to third-party websites such as institution websites. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised effective date. Continued use of the Platform after changes constitutes acceptance.

11. Contact

If you have any questions about this Privacy Policy, contact us at hello@instiwise.com.
InstiWise · India